Hivepass Privacy Policy

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our service.

If you choose to use our service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our service, We may require you to provide us with certain personally identifiable information. The information that we request will be not be shared with any third parties unless otherwise stated in this document.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Personal Information

We collect personal information from you, including: name, email address, address, age, billing or purchase information. Some of this is optional such as gender, phone number. Address may also be optional. This information is required by the organisations that use Hivepass if you create an account with them.

If the mandatory information above is not provided we can not provide our service to you

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We will not link this usage data to your personal profile so it will remain anonymous.

Location Data

We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customise our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.

Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. All data communication is encrypted over https. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Hivepass does not store or retain any of your credit card information. Payment services are provided via Stripe, who have been audited as a PCI Service Provider Level 1.

We keep your information safe by restricting access to the database to those with a valid operational need. This includes any Hivepass staff or contractors.

Any organisation you join on Hivepass will also have access to your member data so we suggest you also review their privacy policy. Your data will not be available to any organisation on Hivepass that you have not joined. If you leave an organisation on Hivepass your personal data will be removed from the organisations account however they will retain access to some transactional data such as payments etc. We can not guarantee that those organisations have not kept a copy of your data.

If you leave all organisations on the Hivepass platform all your personal data will be removed from Hivepass however we will retain transactional records with your unique identifier.

All data is stored on Google Cloud Platform servers which are physically located in the United States of America. The NZ Privacy Commission has stated that sending information to another organisation to hold or process on your behalf (as your agent), will not be treated as a disclosure under the new Privacy Act (see section 11). This includes, for example, when an agency is providing cloud storage services on behalf of the NZ based client. Privacy Act 2020 - Section 11

Use of Data

Hivepass uses the collected data for various purposes:

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Links to Other Sites

This service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by Hivepass. Therefore, We highly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you'd like to ask for a copy of your information, or to have it corrected, please contact us at

If you have any questions about our Privacy Policy, do not hesitate to contact us at